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City Power customers endured months of power cuts, even after Eskom stopped loadshedding in March last year. But instead of “loadshedding,” it was called “load reduction.” That ended in Johannesburg in February this year, but power outages certainly haven’t.
City Power publishes data on its low-voltage outages, which tend to affect individual households or a few houses on a street or a block.
In March 2025, City Power received 9,200 outage reports, which sounds bad, but a year-and-a-half ago, in July 2023, the worst year of Eskom’s loadshedding, it received more than 18,000 outage reports. Low-voltage outage reports regularly top 10,000 a month.
The reported figures of low-voltage outages refer specifically to the number of logged outage calls, not the actual number of unique fault incidents on the electricity network, says City Power. “For instance, 300 calls from residents on the same street could all stem from one technical fault.”